About Theodore & Pringle Optical in Real Canadian Superstore
Theodore & Pringle Optical, located in the Real Canadian Superstore, offers exceptional customer service and comprehensive eye care. The staff, including Optician Nabil, Manager Scott, and Contact Lens Specialist Jose, are described as friendly, efficient, and quick to assist customers. The on-site optometrist, Dr. Angela Duque, is praised for her thorough and extensive eye examinations, going beyond the standard tests and providing a level of care that customers have not experienced elsewhere. The store also caters to those in need of immediate assistance, as evidenced by the customer who received a new pair of glasses within 30 minutes. Additionally, BCAA members can take advantage of a 30% discount on their purchases.
Totally awesome and friendly guys at the desk.Very friendly and couldn't have helped or took care of us any better. Excellent customer service. We would give a 10 star rating if possible 😊
Last week I got my eye glasses adjusted by Nabil one of the Opticians, not only was he very helpful, but we also had a great and awake conversation. Today I stepped by again and I got to meet Scott the Manager and Jose the contact lens specialist.Great friendly Customer Service, something that is clearly lacking way too often these days.
So impressed with this place. Shopped around for where to get my eyes tested and many including Costco now very expensive. Came across this one still at $100 so booked appt there with the Dr. Angela Duque who happens to be from Ontario. First of all the staff that work there are very nice, efficient, and quick to help you. Second, best eye test I have ever received. This Dr. is very thorough, efficient and pleasant. Gave me various tests I never received before such as colour perception, depth perception, motion tests, etc. Asked if these were new as never saw them in my long life and she said no that some Drs. just use different tests. Most give you the puff test, the...read full review