Theodore & Pringle Optical in Real Canadian Superstore

Aug 2023

Last week I got my eye glasses adjusted by Nabil one of the Opticians, not only was he very helpful, but we also had a great and awake conversation. Today I stepped by again and I got to meet Scott the Manager and Jose the contact lens specialist.Great friendly Customer Service, something that is clearly lacking way too often these days.

Mar 2023

So impressed with this place. Shopped around for where to get my eyes tested and many including Costco now very expensive. Came across this one still at $100 so booked appt there with the Dr. Angela Duque who happens to be from Ontario. First of all the staff that work there are very nice, efficient, and quick to help you. Second, best eye test I have ever received. This Dr. is very thorough, efficient and pleasant. Gave me various tests I never received before such as colour perception, depth perception, motion tests, etc. Asked if these were new as never saw them in my long life and she said no that some Drs. just use different tests. Most give you the puff test, the...read full review

Mar 2023

I’m on holidays in Kelowna and my glasses broke. They couldn’t be repaired. I went to Theodore and Pringle Optical inside the Canadian Superstore in West Kelowna. I had a new pair of glasses within 30 minutes! Amazing service! The two men who served me couldn’t have been more helpful or nicer.Thank you.PS If you are a BCAA member you get 30 %off any purchase.