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Reviews for Benson Optical Laboratories Ltd
Add your commentBenson Optical Laboratories Ltd
4611 Lakelse Ave #101, Terrace
Directions Call Website Suggest an Edit
4611 Lakelse Ave #101, Terrace
Directions Call Website Suggest an Edit
Thanks for the lead on getting my glasses fixed at Cook's Jewellers in PRINCE RUPERT and not Terrace! For anyone reading this who needs glasses fixed with a laser welder...Cook's Jewellers in PRINCE RUPERT can do it but not in Terrace! And according to the Cook's Jewellers staff member (Justin) who fixed mine in Prince Rupert, he said the machine/equipment for fixing glasses has always been at the Prince Rupert location and never at the Terrace one.
My mom is visiting from out of town and her glasses broke. I read an earlier review commenting on how good the service was and figured we'd better go down and check them out. No kidding, my mom had her lenses in a new pair of frames in under 15 minutes. The gentleman that served us has mastered customer service. Incredible experience. We were commenting afterwards that she'd fly in to Terrace when she needs new glasses.
The level of service and care and attention I was given makes Benson stand head and shoulders above the crowd. The hours of operation and the commitment to customer satisfaction really show how much they care for their clients. Great job.