About SEPHORA
Sephora offers a welcoming shopping experience that celebrates individuality. Customers can explore a wide range of beauty products, including popular brands like FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, along with affordable options from Sephora Collection. The knowledgeable staff provides helpful advice on product selection, particularly in areas like foundation and skincare. Customers appreciate the store's clean and organized atmosphere, while noting that the fragrance selection is somewhat limited. The store is known for having a high number of friendly staff available, ensuring prompt assistance. Customers have shared positive experiences, highlighting the care and kindness shown by employees. The Sephora at Grandview Corners is especially noted for its supportive team, creating a lovely shopping environment. Sephora also offers Same-Day Delivery for added convenience.
Every time I enter into the store, I am always greeted and at least 2 ppl check in to see if I need help. I find that all are so helpful. Obviously, when busy salespeople are running around helping people as best they can but I get it if I am not helped right away. I don’t remember her name and this was a few weeks ago but she offered a small sample of the new Keratase product. I didn’t even ask but she offered and of course I came back and bought it. Also, there is this tall long haired guy that is always so helpful and knows his stuff. Plus, I have a cousin who works for Sephora head office who was visiting last year and she said the store looked good and...read full review
My experience was very good. I usually don't wear makeup, just lipstick, mascara, that's it. But this time I wanted to try new things based on TikTok haha, Even though I already knew what products I was going to look for, on two occasions the girls asked me if I was looking for help and It made me think about the great customer service, love it! 🩷✨
Visited Sephora for the first time today while shopping for an Instacart order. Chloe greeted me when I entered the store and helped me quickly find the items I was looking for. Their friendly and helpful service saved me a lot of time and made the experience smooth and hassle-free. Thank you!