Planet Fitness

Planet Fitness is a popular fitness center that offers a welcoming environment for people of all fitness levels. With over 2,400 locations across the country, Planet Fitness provides a range of amenities and equipment to help individuals achieve their fitness goals. Customers appreciate the 24-hour accessibility, which allows them to work out at their convenience. The gym is praised for its friendly staff, especially a customer service representative named Ritu, who is recognized for her patience and ability to explain membership details clearly. Many customers have expressed their gratitude for her assistance in setting up memberships and resolving issues. While the gym generally receives positive feedback, some customers have noted concerns about overcrowding and noise, describing it as feeling like a market at times. There are mentions of individuals using equipment while chatting instead of working out, which can create a less than ideal atmosphere for those looking to exercise after a busy day. However, customers also highlight the good machines and the presence of massage chairs as positive aspects of their experience. Overall, Planet Fitness remains a reliable and accessible fitness center that caters to a wide range of fitness enthusiasts, providing a comfortable and supportive atmosphere to help individuals stay active and motivated.