Evergreen Dry Cleaners & Alterations

Jan 2024

BAD CUSTOMER SERVICE. STAY AWAY from this dry cleaner SAVE YOUR MONEY & GARMENTS. Here is why: they don't know what they're doing (amatures), they will destroy your garments, take no responsibility, issue no refund nor pay pay for the damages. The middle-aged Indian woman who owns the place is rude, unapologetic, and vindictive. They destroyed a very expensive suede leather jacket, and when confronted, she accused us of bringing it already damaged and started yelling even threatened us.

Jan 2024

BAD CUSTOMER SERVICE. At this business, the customer is never right.They destroyed my very expensive leather jacket (you can see in the pictures the stains they created and how the clearly used some kind of brush that completely destroyded the suede patern), the "owner" was rude, yelled at me, didn't take reponsability for their mistake and blame me for the damage, also didn't refund me, nor pay for the damages to my jacket. I came to this place for many years, never a problem until now with the new owners, they have no clue on what the word "clean" means. STAY AWAY FROM THIS PLACE.

Sep 2023

I brought in a baseball cap to have the elastic band replaced, because the elastic was no longer stretchy. I also had asked to keep the logo tag and sew it onto the new elastic. This logo tag was very important to the male wearer of the cap.Firstly: the service took longer than 2 weeks. Excuse was back logged because of vacation by the sewer.Secondly: the elastic that was sewn on without providing any stretch, the very reason for replacing the elastic, therefore the cap did not fit the head and was loose as before with the old elastic.Thirdly: the important logo tag was lost!Fourthly: the 25.00 charge was outrageous and accompanied with excuses that it was a difficult...read full review