About Dales Auto Service
Dales Auto Service, located at 107-19415 56th Ave in Surrey, BC, has earned a strong reputation over 40+ years for quality service and customer care. Many customers come from across the Lower Mainland, Vancouver Island, and Okanagan to experience their expertise. The shop is especially known for its specialization in Subaru vehicles, providing detailed inspections and thorough diagnostics. Customers often praise the friendly and knowledgeable staff, who are dedicated to addressing concerns and providing clear quotes with cost breakdowns before any work begins. Recent reviews highlight the team’s ability to perform major repairs and regular maintenance with quality parts, ensuring reliable service. They have recently done suspension work, tires, and alignment, with customers noting quick scheduling, fast tire delivery, and fair prices. The staff are described as friendly and welcoming, and the technicians show a high level of technical skill and passion for their work. One customer shared a positive experience where the owner promptly responded to a concern, offering a full refund and further free service to resolve an issue with a ball joint and alignment. The staff were kind and willing to go the extra mile, making sure the customer left satisfied. Overall, Dales Auto Service stands out for its commitment to exceeding customer expectations and building trust, making it a top choice for vehicle maintenance and repair in the area.
Wheels, Tires, and Alignment Done Right!
Just had some suspension work done, so I needed an alignment—and with winter around the corner, new tires too. Lucky for me, Dale’s had me covered on both fronts!
I ordered the tires, and they came in super fast. They got me scheduled quickly, installed the TPMS, mounted and balanced the wheels, and aligned everything—all for a great price. Highly recommend them!
Had brake issues and vibration problems in steering wheel. Dale’s fixed all mechanical problems without a hitch. Scheduling my appointment was flawless and work was completed on time as staff had stated. Front of staff were friendly and welcoming. Would definitely highly recommend Dale’s Automotive as your go to mechanic.
Took my car in for a basic alignment after I replaced parts due to a crash my car was in. They quoted me 115 for a pre alignment inspections which they said if it passed they would wave that fee and procced to do the 4 wheel alignment on my car which they quoted me 160 for so the most I should have paid today was 160. They ended up saying my car passed their pre alignment inspection and proceeded to start the alignment then stopped when they found a issue with the passenger side ball joint. They claim the ball joint was installed with the wrong sided ball joint. We did not replace this sides ball joint so unlikely but that is not the issue as it could have been done...read full review