Cummins Sales and Service is highly praised for its excellent customer service and knowledgeable staff. Reviewers consistently highlight the professionalism of employees, such as those at the reception and the service department. The team is known for their quick response times and effective problem-solving, with customers expressing satisfaction over repairs and part availability for generators. Special mentions include the outstanding service from individuals like Pattie, Maria, and Cody. Customers feel valued and appreciate the honesty and dedication shown by the staff, often stating they would recommend the business to others. Overall, Cummins Sales and Service is recognized as a reliable and trustworthy option for generator needs.
I used to come here for all my truck needs. I had stop as I had moved away. I was in the area today and stopped by for antifreeze. It was to be back in familiar surroundings. The service was just as good today as it was years ago. A great place for your Cummins needs.
Absolutely brilliant service. The generator in my motorhome was not working albeit fairly new but underused. Pattie (might be wrong spelling) who met me at reception was truly outstanding and very professional. She quickly made all the arrangements for a tech to inspect the generator and put it right. Within a couple of hours it was diagnosed, fault corrected and new parts installed. It now works like a dream. There was nothing that could have need done any better. Keep up the excellent work and Thankyou.
Maria, in service was exceptional along with Cody the mobile mechanic that was dispatched. It’s rare these days to get such exceptional service, most times you’re lucky if you even gat a call back. I would recommend 100%.
18452 96 Ave, Surrey, BC V4N 3P8
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