About Port Moody Busy Bee Drycleaners
Port Moody Busy Bee Drycleaners is a family-owned and operated business with over 40 years of experience. They offer a wide range of services, including drycleaning, laundry, wet cleaning, wedding dress cleaning, shoe cleaning, alterations, and more. The business is associated with the Canada Way Busy Bee in Burnaby. Customers have generally had positive experiences with the staff, who are described as friendly, competent, respectful, and knowledgeable. Many customers have praised Penny for her honest and exceptional service. One customer noted how she cleaned a large area rug and had it ready in just one day, folded in a plastic bag for pickup. Another customer mentioned that Penny took great care of their items, making them feel special and valued. The professionalism shown by Maria also received high marks, as she made the intake process smooth and delivered items ahead of time for rushed services. However, some customers have expressed concerns about additional fees, such as a fuel surcharge and an environmental fee, which they feel should be included in the base price. One customer felt that this pricing practice was "predatory" and "misleading" and has not returned to the business since.
Friendly people with great prices and turnaround time
I had this horrible chili oil stain in my wool sweater and went to more than 3 dry cleaners in the vicinity, begging for help. The other two turned me away, stating that the dry cleaning process would damage my garment. One even told me to put it in the washing machine despite care instructions saying “dry clean only”.
This family-owned franchise is extremely knowledge, reassured me that they would do everything they can without damaging my garment. Penny was the sweetest! It came back 2 days later looking brand new!
I am so happy, and will be so loyal to this location. Highly recommend!
Excellent cleaning and awesome customer service