About Collision Craft
Collision Craft is a highly recommended auto repair and service business known for its exceptional customer service and commitment to customer satisfaction. The owner, Roger, has earned a reputation for going above and beyond to assist customers in need, even on his days off. Customers have praised the business for its fairness, friendliness, and the owner's willingness to go the extra mile to ensure the safe transportation of their vehicles, including the use of specialized equipment for high-performance cars. Collision Craft is known for its use of the best equipment in the industry and for providing prompt and reliable service, earning the trust and loyalty of its clients. The team at Collision Craft is recognized for their quick response and courteous attitude, especially in emergency situations. Customers have shared stories of breaking down on the highway or being stranded far from home, only to be rescued swiftly. One customer mentioned that a technician showed up faster than expected when their vehicle needed towing, demonstrating their commitment to fast service. Others praised the staff for offering facilities like showers and bathrooms while waiting for repairs, and for making new friends during their experience. The owner, Roger, is described as succinct, to the point, and very accommodating, always ready to help. Whether dealing with a breakdown outside Osoyoos or on a highway, Collision Craft’s team is dependable and friendly, making them a trusted choice for vehicle repairs and towing needs.
Couldn’t recommend more my vehicle was in another shop for over a month so I decided to change shops which was the best thing that could’ve happened it I was in and out in less than a hour very satisfied customer and the people couldn’t be nicer thanks Ashley for all your help.
Thomas of Collison Craft was so beyond helpful and such a great caring guy! I was stranded about half hour outside of Penticton with a fully punctured tire without Cell service and he came with his toe truck on behalf of BCAA and drove me to 2 seperate tire places in Penticton and waited for me to find a place that would do the work yesterday evening, as I don't live here and didn't have another car or help, so he went above and beyond helping me figure it out and gave me great advice about what to do tire wise and what to do with me car. Just a great guy and a great experience of above and beyond customer service and the human side of a business. Thanks Thomas, really...read full review
Oh my God!, thank you Carter for going above and beyond by getting my keys I locked in the trunk I don’t know what I would have done very kind professional annd extremely helpful And extremely grateful thank you again!