About NAPA AUTOPRO - Downtown Automotive
NAPA AUTOPRO - Downtown Automotive is a trusted brake repair, tune-up, and oil change specialist in Nelson. They perform regular maintenance on Domestic and Asian cars and trucks without voiding the warranty. The highly qualified technicians can provide a full diagnosis and complete all repairs using quality parts, backed by a North American guarantee. The business is committed to delivering the highest quality service at a competitive price, treating each customer's vehicle with care and respect. Whether it's a simple oil change or a major repair, NAPA AUTOPRO - Downtown Automotive is a one-stop shop for all automotive needs. Customers praise the proper and timely service, the respectful treatment, and the expertise of the staff, who ensure customers fully understand the work being done. The business is known for its honest and great service, catering to all customers, regardless of gender. Recent reviews highlight the convenience of door pickup and delivery, with vehicles arriving clean and ready quickly. One customer appreciated the fast repair of a flat tire, while others emphasized the quick and seamless service. Many customers also value the knowledgeable and friendly staff who take the time to explain repairs, making them feel confident and well taken care of.
Huge thanks to Doug and the team at Downtown Auto. After a few poor experiences with other mechanics in town, it was a massive relief to deal with a crew that was honest, professional, and took the time to do the job properly. Communication was clear, the work was solid, and I never felt like I was being upsold or brushed off. Highly recommend Doug and the team to anyone looking for a mechanic they can actually trust.
I took advantage of the good to door pickup and delivery - fantastic and was delivered back to me right on time all cleaned interior and windows too!! The service I received from Downtown Automotive was first class; car was ready for me to pick up in less than 1 1/2 hours and one thing they did for me as it is due soon was book an oil change.
Thanks very much to the professionals at Downtown Auto.
Ray
ps; Also just a week ago, they repaired a flat tire for me as I needed the car quick. a proper - 'tire off rim' repair
Excellent service again from the team at Downtown Auto! Thank you for a quick and seamless service from start to finish. Highly recommend to anyone looking for a trustworthy auto shop!