PetSmart

PetSmart is a well-known pet supply and services retailer, offering a wide range of products for various animals such as dogs, cats, birds, fish, amphibians, reptiles, and small animals. The store has over 10,000 products available in-store and online, with select locations providing additional services like dog training, grooming, boarding, and adoption. Customers have praised the staff for their friendliness, helpfulness, and good communication. Many appreciate the store’s prompt customer service both online and in person. The store’s policies are also seen as commendable, especially the exchange policy for opened or unopened food if pets don't like it. Customers have shared positive experiences, including leaving their dogs at the doggy hotel with friendly staff, and adopting cats through the store with the help of knowledgeable team members. Although some mention that the store can be poorly organized and understaffed at times, overall, PetSmart is recognized for its consistent service and caring team. The atmosphere is highly regarded, and prices are considered reasonable, especially for retirees.