About Kal Tire
Kal Tire in Fort St. John offers a variety of services for safe travels, including tire sales, custom wheels, brake service, and wheel alignments. This shop is known across Canada for its reliable service and specializes in flat repairs, winter tire installations, and oil service. Customers appreciate the wide selection of trusted tire brands available, such as Nokian, Bridgestone, and Michelin. Reviewers highlight their excellent experiences, noting quick appointment scheduling and efficient service. One customer expressed gratitude for the team, especially Jocelyn and Ken, who handled a commercial truck inspection ahead of schedule, despite setbacks. Another reviewer mentioned bringing in a wheel late on a Saturday and being accommodated quickly, which relieved their crew's stress about getting stranded in the woods. The welcoming atmosphere, complete with comfortable seating and refreshments, adds to the overall positive experience. Staff members are noted for their cheerfulness and competence, significantly contributing to customer satisfaction. While most experiences are positive, some customers have encountered issues, such as new corporate rules affecting service options. Overall, Kal Tire is recognized for its excellent service, friendly staff, and convenience, making it a preferred choice for tire and vehicle maintenance needs.
Update -Just went in for a tire rotation and oil, very impressed that the service went quickly this time, with the different scopes of work
(Previous)Went in for an appointment start time at 4pm - left at 6pm (closing time) for only a oil change; great job Kal Tire - setting some tough standards
This has got to be the slowest Kal Tire here. There’s a girl here with a language barrier, glad she’s working don’t get me wrong. But she’s been here awhile and still doesn’t understand her job. They don’t turn their phones on in the morning, dispatch had to send me an email further to call me. Understandable they’re busy, but they’re unorganized. I’m only here because of my work vehicle.
Dustin specifically went above and beyond to find me the tires I wanted and have them shipped to the store as fast as possible. At first he couldn’t get any in for at least a week and I was okay waiting because I knew I had put it off for too long that was on me - but he made a bunch of calls and got them in for me like 48 hours later and installed the next morning. Outstanding customer service.