About McGibbon's Auto & Truck Repair
McGibbon's Auto & Truck Repair is a trusted automotive repair shop that has been serving the Cranbrook community for over a decade. Customers praise the welcoming and friendly staff, particularly the ladies at the front desk who keep clients informed throughout the process. The mechanics, led by the honest and integrity-driven Doug, are known for their top-tier service and reliable workmanship. Customers appreciate the shop's willingness to provide honest assessments, even when it means turning down lucrative repair jobs. While the U-Haul side of the business has received some negative reviews, the automotive repair services consistently receive high marks for quality, affordability, and customer satisfaction. As an out-of-town customer described, McGibbon's provides great service and reasonable pricing, making it a reliable choice for anyone in need of automotive repairs.
My car needed an out of province safety for insurance, and I'm so happy with the service I got from here. The lady at the front desk was in touch with me all day and made sure everything went smoothly. Such a welcoming person. Can't speak to the mechanical work as I didn't need anything done, but I would come back in the future!
I’m kind of shocked at the bad reviews, and just want to point out that almost all of them are in regard to the U-Haul side of this business and not actually the mechanics.
I have been coming here for my automotive repairs for more than ten years since moving to Cranbrook and have had nothing but top tier service.
The ladies at the front are always so kind and friendly and Doug is an absolute gem of a human being. He is honest and works with integrity. Once he turned down doing a repair because he didn’t feel right about doing an expensive repair on a vehicle that was on its last legs anyway and told me to save my money. How many mechanics would turn...read full review
Honestly I didn't even end up getting my trucked worked on here simply because on the bad reviews, also I took a look inside the shop and my first impressions weren't great. A clean work space is a professional one. Maybe they are a good place to take my stuff but the impression I got made me have little confidence I would be making a good decision. I'm blue collar and had mechanics in my family, they're shops were always organized, maintained, and presentable. I apologize if I'm wrong but I'm just being honest.