About Neels Heating & Supplies Ltd
Neels Heating & Supplies Ltd. is a highly recommended company that provides knowledgeable, polite, and quick service at reasonable prices. They are known for their fantastic customer support, prompt response, and eagerness to help customers resolve issues. The company's expertise and efficiency have impressed many satisfied clients. Customers praise the professional and competent service, with technicians working efficiently to complete jobs quickly. The company is known for its competence, professionalism, and knowledgeable staff, including the estimator and installation technicians. Clients have been very happy with the service, describing it as excellent on all factors. The technicians are described as awesome, hardworking, and dedicated to completing the job. The company is also praised for its responsiveness, with a client able to resolve an issue over the phone without a site visit.
I have always had a good experience with Neels. When I had an air-conditioner installed about eight years ago, I had three companies come out to give me quotes. Two out of three said that I'd need to replace the furnace first because the venting system would not accommodate an air-conditioner. Neels was the ONLY company who told me they could install an air-conditioner without having to change the furnace. Which they did. After that experience, I can't see myself going anywhere else.
Great service, called in the morning and had appt for the next morning but a service person arrived same day just after noon. Had to leave to get a part but still returned same day and repaired. It was a major part and quite costly, our only complaint would be that we weren't given a quote, and it was in excess of $700. As we had to have it replaced anyway, we wouldn't have done anything different. Would definitely use again. Just might be a bigger deal for some.
Mike came and installed Mom's new gas range and serviced her furnace. He was on time, has very nice personality and did a great job. We have used Neel's for service for many years and haven't been disappointed!