About Neels Heating & Supplies Ltd
Neels Heating & Supplies Ltd. is a highly recommended company that provides knowledgeable, polite, and quick service at reasonable prices. They are known for their fantastic customer support, prompt response, and eagerness to help customers resolve issues. The company's expertise and efficiency have impressed many satisfied clients. Customers praise the professional and competent service, with technicians working efficiently to complete jobs quickly. The company is known for its competence, professionalism, and knowledgeable staff, including the estimator and installation technicians. Clients have been very happy with the service, describing it as excellent on all factors. The technicians are described as awesome, hardworking, and dedicated to completing the job. The company is also praised for its responsiveness, with a client able to resolve an issue over the phone without a site visit.
I obtained 4 quotes for a new Tankless Water Heater, and Neels was the 4th. Although price was of course important, knowledge, competence, professionalism was also. In a word excellent on all factors. John the estimator knows his stuff, as did the two men who did the installation. Excellent job.
I emailed at the end of the business day on a Tuesday, and had a message awaiting me the next morning to give John a call... He explained what I was experiencing with my furnace fan, and provided some guidance, and I was able to sort my complaint out afterwards without even a site visit! Make Neels your first call!
It was truly a pleasure to do business with Neels Heating. Many of their employees have not only been in the industry for a long time but have also been at Neels Heating for a long time which speaks volumes about a business. They were awesome to deal with from start to finish. They were all very professional, helpful, and incredibly efficient. We're ecstatic with the difference our ductless heat pump has made in our home and would strongly recommend Neels Heating's product and service to everyone!