We just had work done on our 2014 Jeep Cherokee at Kirkpatrick Auto, and couldn’t be more happy with the level of service received from the service desk, to the technicians and from the owners. We received communication throughout the duration the vehicle was in their possession with everything being explained clearly. Everyone we dealt with was very helpful, knowledgeable and professional. We will definitely be returning customers and would recommend them to anyone looking for a trustworthy auto shop!
July 2024
Kirkpatrick is a very busy shop but they always put client first. The service advisors Colton and Nicole are well spoken and very knowledgable and have top notch customer service. Even though they are very busy, they take their time explaining everything and understand the client needs.
The shop is very clean, has free wifi and refreshments. Its conveniently located in Chilliwack.
I was here for an out of province inspection. Brett and Luuk made sure that my out of province car is safe to be driven in BC. They have great attention to detail and never oversell or overcharge. They gave me the opportunity to take care of the items that... read full review
June 2024
I was going to Other place that says it does Total car care .. chain across from Shoppers they have2 locations..very disappointed there not honest..Went to Kirkpatrick ,wow what a difference, honestly so fair ,competitive pricing ,with very qualified techs and they actually care , want your business and they give SERVICE.. when your ride is done ,it's done right !! And to top it off they give you a car wash !!!! The other place is horrible little place wants to just upsell you ..come to Kirkpatrick for all your service needs you will not be dissatisfied.
We just had work done on our 2014 Jeep Cherokee at Kirkpatrick Auto, and couldn’t be more happy with the level of service received from the service desk, to the technicians and from the owners. We received communication throughout the duration the vehicle was in their possession with everything being explained clearly. Everyone we dealt with was very helpful, knowledgeable and professional. We will definitely be returning customers and would recommend them to anyone looking for a trustworthy auto shop!
Kirkpatrick is a very busy shop but they always put client first. The service advisors Colton and Nicole are well spoken and very knowledgable and have top notch customer service. Even though they are very busy, they take their time explaining everything and understand the client needs.
The shop is very clean, has free wifi and refreshments. Its conveniently located in Chilliwack.
I was here for an out of province inspection. Brett and Luuk made sure that my out of province car is safe to be driven in BC. They have great attention to detail and never oversell or overcharge. They gave me the opportunity to take care of the items that... read full review
I was going to Other place that says it does Total car care .. chain across from Shoppers they have2 locations..very disappointed there not honest..Went to Kirkpatrick ,wow what a difference, honestly so fair ,competitive pricing ,with very qualified techs and they actually care , want your business and they give SERVICE.. when your ride is done ,it's done right !! And to top it off they give you a car wash !!!! The other place is horrible little place wants to just upsell you ..come to Kirkpatrick for all your service needs you will not be dissatisfied.