About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 8PM
Friday: 9AM - 8PM
Saturday: 9AM - 8PM
Sunday: 10AM - 7PM
PetSmart is a one-stop-shop for all pet needs, offering a wide range of products for dogs, cats, birds, fish, and small animals. The retailer provides convenient services such as online shopping with in-store pickup within two hours. Select locations also offer dog training, pet grooming, pet boarding, and adoption services. Customers praise the helpful staff, with some employees going above and beyond to meet their needs. While some grooming experiences may vary depending on the groomer, many customers have had positive experiences with the services, particularly with dog training and private lessons. Overall, PetSmart is a reliable choice for pet owners seeking quality products and services.
Had placed 2 orders for pickup at this location via the Petsmart App - confirmations xxxx1901913898 and xxxx1901913911. Did it this way to get special rate discounts saving us over $60 combined. Drove all the way from Vancouver to Abbotsford (hard to find this food today apparently). Got confirmation of first order being available almost immediately and in store stock showed no issues. Arrived at store just about 430p 2 hours later to find order #1 ready, order #2 delayed and then store rep said it should be canceled and refunded due to only having 1 big bag instead of 2. But where it was fixed was due to Raquelle at the local location- she took an equivalent weight...read full review
We always go here to take our pup Keesha for grooming in their pet salon! In our most recent visit, Julia did such a wonderful job on her and made sure that Keesha was comfortable the whole time. Keesha sometimes get nervous with loud noises, and after telling Julia, she made sure that she was comfortable the whole time, even using a hoodie cover for her ears. We love coming here!! Thank you Julia :)
I really like coming to look around at these PetSmart stores, even though I have not owned a pet for years now. I like seeing the cats and rodents there. The toys they sell are really cool to look at too. The workers there are very nice, professional and like how they keep the inside of the store clean and tidy.