About LensCrafters
LensCrafters at 3122 Mt Lehman Road is committed to providing high-quality eye care and eyewear solutions. They offer a variety of premium lens options and a wide selection of designer brands, including Ray-Ban and Oakley. Customers praise the store's friendly and helpful staff, who are described as kind, patient, and dedicated to ensuring customer satisfaction. The recent reviews highlight the exceptional customer service provided by employees like Vijay and Noy. Customers have noted their knowledge about different products, professionalism, inviting attitude, and friendly demeanor. The staff is described as welcoming and providing great customer service, helping customers find the perfect glasses and getting the best deals. LensCrafters accepts most major vision insurance plans, making their services accessible to a wide range of customers. They welcome all prescriptions and strive to provide a positive experience for every customer.
I had two new pair of glasses made at Lens Crafters and while I do not normally write reviews I must make an exception: The personal went beyond their duty to provide satisfaction. I bought two pairs of glasses in May and got them all right but one pair made of plastic frame just did not work out for me...I have globulous eyes and did not expect to have my eyelashes get in the way...I had to clean my new pair of glasses every few seconds...this was not good. So I took the glasses back and the gentleman who normally works behind the scene in the lab provided the best service! He went beyond his normal duty! Even found a new pair of glasses for me at reduced price. I cannot thank him enough! I regret to not have taken his name down! Today I met with Nicole to pick up the new glasses and they are a perfect fit. She was so nice and easy to talk with, she made me feel comfortable at once! I certainly would recommend them to anyone who is in quest of great customer service!