The customer service was always dreadful here but. I always turned a blind eye mainly due to the product being above the trade. Unfortunately everything has gone down the toilet in the last 3 years . The hydrapressed slabs fall apart on the pallets, and the ocs stone came with about 10% rejects. I've put in complaints but the customer service guy is a joke... obviously he's over worked. I recommend sourcing elsewhere in the LM. Murtural or new stone. Lost alot of money on my last project due to the lack of care nowadays.
Jul 2020
I am so impressed with the service, from our sales guy at the office to the delivery guy. The nicest people to deal with. We wanted 6 pallets of seconds, the office suggested to come in person for the order to make sure we know what we are getting. We ended up placing the order, and the next day our pavers were in.
Jul 2019
Professional office staff, Fast delivery, and Friendly serivice! I was blown away with the high level of customer service at Abbotsford Concrete! Will definitely send all of my friends and family here!!!!
Google: 3.5/5
The customer service was always dreadful here but. I always turned a blind eye mainly due to the product being above the trade. Unfortunately everything has gone down the toilet in the last 3 years . The hydrapressed slabs fall apart on the pallets, and the ocs stone came with about 10% rejects. I've put in complaints but the customer service guy is a joke... obviously he's over worked. I recommend sourcing elsewhere in the LM. Murtural or new stone. Lost alot of money on my last project due to the lack of care nowadays.
I am so impressed with the service, from our sales guy at the office to the delivery guy. The nicest people to deal with. We wanted 6 pallets of seconds, the office suggested to come in person for the order to make sure we know what we are getting. We ended up placing the order, and the next day our pavers were in.
Professional office staff, Fast delivery, and Friendly serivice! I was blown away with the high level of customer service at Abbotsford Concrete! Will definitely send all of my friends and family here!!!!