About City Heating and Cooling LLC
City Heating and Cooling LLC provides expert HVAC services to keep homes and businesses comfortable year-round. Their team, led by Tonya and Chris, offers upfront and honest assessments, fair pricing, and timely solutions to heating and cooling issues. Customers appreciate their promptness and concern for quality service, especially during dangerous heat when they quickly assessed and replaced HVAC units. The company is known for flexible scheduling and loyal customer discounts, ensuring customers receive exceptional service. They have a proven track record of resolving issues efficiently, including fixing problems caused by other installers. For example, they diagnosed and repaired a system under warranty, guiding the customer through the process and recommending replacement when needed. They also installed a new Aman AC unit, offering reasonable prices and professional installation even in rainy weather. The skill and dedication of the technicians, especially owner Chris, make City Heating and Cooling a trusted choice for reliable HVAC solutions.
Starting with office staff very professional and friendly will do all research to get you the best price as for the service technician's very honest will let you know what needs to be done what doesn't need to be done to save you the most money. From my experience service and reputation seems to be just as important as running a successful business.
I called six businesses for estimates, regarding installation of two independent mini-split systems. City Heating and Cooling LLC was one of four businesses that returned my call; one of three that provided an estimate in writing; one of the two lowest estimates; of the four businesses that sent techs out to look at the job, they discussed mounting options the most, and gave me time to have some minor carpentry work done to facilitate mounting where I wanted it. They also answered every question
I had, even the ones asked two or three times (never lost their patience or professionalism). Most importantly, I was given direct answers. Financing was available through...read full review
I was in a time crunch and needed a quick fix for my AC Unit before closing on the sell of my house. Every other business was booking 2 weeks out and I was going to have to push back my closing date. City Heating and Cooling understood the situation and was able to get a technician to my house same day. The price was reasonable and within what you would expect to pay. However, it was slightly higher than the others, but you can't complain with same day service when no other company would budge on their scheduling. Also, its a small price to pay to support a locally owned business. I'd rather keep the money in the community and not a nationwide repair chain.
While...read full review