About HBS Stratford Community Management
Stratford Management is a professional community management company based in Tucson, Arizona, with over 32 years of experience in the industry. The company is owned and operated by a dedicated team that provides in-house billing, accounting services, a community manager, and an assistant to maintain and grow property values. Despite the company's long-standing success, it has faced some challenges in the past few months. An unethical situation involving the previous general manager and a few employees who attempted to ruin the business to open their own HOA company has led to a temporary lapse in service. However, the company has since hired a new and talented staff, and the owners are now more hands-on to ensure that their valued clients receive prompt and attentive service, as they have in the past. While some new homeowners have reported difficulties in getting information and responses from the company, the majority of Stratford Management's clients have expressed satisfaction with the company's professionalism and problem-solving abilities. The company's new general manager is committed to serving the clients, and they encourage them to reach out with any questions or concerns. Overall, Stratford Management is a well-established and reputable community management company that is working to address the recent challenges and maintain its high standard of service for its long-term clients.
Awful management company, since hiring them we’ve had two assessments levied on us in the thousands of dollars. Where did all our money go?! This management company is in bed with the HOA whom majority do not live at the community. They’ve hired contractors with the highest bid to do work that are incomplete. Board members on the HOA are currently being recalled and HBS seems to be on the side of 2-3 individuals and not the vast majority who want these people out. Kind of ridiculous and makes you think how shady these people are. Our community rep is Joseph and he takes forever to respond to emails. Avoid this company!
Worst management company , very irresponsible , poor communication even when dealing directly with the management supervisor Reece Stangl , STAY AWAY FROM THIS COMPANY!! Ratings say it all!!
Our family recently moved into an HOA managed by Stratford Community Management. Coming from our old hoa we were a little hesitant, but optimistic that we would have a better experience.
HBS and their entire staff and supporting team, have been absolutely wonderful in helping us get established, understand the HOA by-laws and have helped us navigate through some of the request made to the HOA for improvement on our new home.
Most recently, an unfortunate event took place where our neighborhood was the target of several break-ins
(door-yankers ,) and the gained access to our main gate entrance remote.
The perpetrators took the remote and left. We...read full review