About Firestone Complete Auto Care
Firestone Complete Auto Care has been serving the community since 1926, providing a one-stop shop for all vehicle needs - from standard maintenance to tires and repairs. The dedicated team is committed to delivering excellent service and attention to keep customers' cars running newer longer. Customers appreciate the friendly front desk staff who create a welcoming atmosphere. The customer service agent is praised for his ability to simplify complicated technical issues, explaining them clearly and honestly without using high-pressure sales tactics. The staff is recognized for their competence and knowledge, with one customer noting that the technicians are better than those at the dealer. Even when faced with urgent issues, the team demonstrates their commitment to helping the community by providing timely and effective solutions.
Remo at the Firestone in Surprise is always incredibly helpful and knowledgeable. He takes the time to explain any repairs that may be needed and makes sure I understand what maintenance will help keep my vehicle running reliably. I really appreciate his honest recommendations and the insight he provides without ever making me feel pressured. It's great to have someone I can trust to help keep my car up to date on its maintenance. Highly recommend working with Remo!
Grerat service, but the steering wheel was a bit to the right (about 1/4 inch). Not that bad, but enough to drive my O.C.D crazy. They took me back in 2 hours later and fixed the problem.
I love Firestone. This is by far the best location in AZ! The staff is friendly and attentive! I always know my little Mazda is in the best hands when I take her here! Mike is the GOAT!