I've used Ultra Cleaners on E Via Linda for about a year now and spend $125 - $150 a month on dry cleaning. They've done a good job with most dry cleaning. I'm remodeling so I don't have access to a washer/dryer. Ultra has a wash and fold service, so I took three (?) loads to be laundered. Everything came back on good condition except the whites. They were dingy and every piece had some sort of orange stain on it... underwear, socks, shorts, shirts. I took them back to be redone. To make a long story short, they couldn't correct the issue. Now they're claiming that they remembered I brought them in that way. I'm now replacing ~$350 in underwear, socks and shorts/shirt....read full review
May 2023
Look at the pictures! Is this looks clean to you? I can smell the sweat all over it. 2 of my blazers came back with bad wrinkles, couple wasn't even washed! So disappointed. I wish I could give you 0
Sep 2021
Disappointed to ever write a negative review especially for a locally owned small business (which we go out of our way--and even willingly pay higher prices for...), but in this case it's warranted. Our cleaning co. of many years unfortunately did not survive the pandemic. So we chose this one for convenience and because they've been in business many years. We'd have been great, loyal return customers! My wife is an executive at her employer and dresses appropriately for it: requiring dry cleaning of her professional wardrobe. She buys designer brands but typically finds purchases at their greatest value. We'd have happily accepted reimbursement at the actual price paid for a brand new dress this company clearly ruined. However, on TWO different occasions, including after she replaced this dress--and paid for alterations, the owner of the business not only refused to reimburse for the dress, she would not even discuss it. Owner even stated that "the dress was brought in this way!" (Who would dry clean a dress that was clearly ruined to begin with? Right in its front--most obvious. Makes no sense!)
I've used Ultra Cleaners on E Via Linda for about a year now and spend $125 - $150 a month on dry cleaning. They've done a good job with most dry cleaning. I'm remodeling so I don't have access to a washer/dryer. Ultra has a wash and fold service, so I took three (?) loads to be laundered. Everything came back on good condition except the whites. They were dingy and every piece had some sort of orange stain on it... underwear, socks, shorts, shirts. I took them back to be redone. To make a long story short, they couldn't correct the issue. Now they're claiming that they remembered I brought them in that way. I'm now replacing ~$350 in underwear, socks and shorts/shirt....read full review
Look at the pictures! Is this looks clean to you? I can smell the sweat all over it. 2 of my blazers came back with bad wrinkles, couple wasn't even washed! So disappointed. I wish I could give you 0
Disappointed to ever write a negative review especially for a locally owned small business (which we go out of our way--and even willingly pay higher prices for...), but in this case it's warranted. Our cleaning co. of many years unfortunately did not survive the pandemic. So we chose this one for convenience and because they've been in business many years. We'd have been great, loyal return customers! My wife is an executive at her employer and dresses appropriately for it: requiring dry cleaning of her professional wardrobe. She buys designer brands but typically finds purchases at their greatest value. We'd have happily accepted reimbursement at the actual price paid for a brand new dress this company clearly ruined. However, on TWO different occasions, including after she replaced this dress--and paid for alterations, the owner of the business not only refused to reimburse for the dress, she would not even discuss it. Owner even stated that "the dress was brought in this way!" (Who would dry clean a dress that was clearly ruined to begin with? Right in its front--most obvious. Makes no sense!)