Mr. Sparky Scottsdale has stolen $300 from me. They did not dispatch an emergency tech. Nobody showed up to my house. No service was performed.
I needed an emergency tech on Sunday. They said since it's Sunday it's the $300 - I paid it - 5 minutes later I called back to cancel. They refused to refund me my money. What did I pay for? I've paid $300 for a phone call? Their number one guarantee is that if you aren't happy with their service, you don't pay a dime. I had no service done, first of all. Secondly, I was not informed that this was non refundable. I was not told " if you get your power back up and don't require our services - you still pay. " I would have NEVER paid for that. I am very disappointed. That is extremely predatory business. So who got paid that $300 for nothing? I want to know how this is even legal. I will be leaving a review on every possible platform. I will be in touch with the better business bureau. I will look into suing this company. I will make sure everyone I know does not consider this company.
If the owner would like to make this right with me - I will reconsider all of my reviews and steps that I will be taking. I am not the person to mess with.
About Mister Sparky® of Phoenix
Mister Sparky of Scottsdale is a trusted provider of electrical services, known for its exceptional customer service and skilled technicians. The company's technicians are highly trained, licensed, and insured, ensuring that customers can have peace of mind.
Technicians are prompt and cordial, very thorough and patient. They are extremely knowledgeable and explain everything clearly, answering all questions. They work diligently to ensure the job is completed and will put you at ease.
Whether it's a late-night emergency or a routine electrical repair or installation, Mister Sparky of Scottsdale consistently delivers exceptional service. The company's 100% satisfaction guarantee further reinforces its commitment to customer satisfaction, making it a trusted choice for all electrical needs.
Reviews
Wonderful experience. Great professional workers. Would recomend
Great technician and found my problem.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
Location
15525 North 83rd Way Ste B6, Scottsdale, AZ 85260
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