About Magic Touch Carpet Repair And Cleaning
Magic Touch Carpet Repair And Cleaning has been serving the Scottsdale area with top-notch carpet cleaning and repair services. They handle various jobs, from whole house carpet cleaning to area rug cleaning and Persian rug cleaning. The company also offers carpet repair services, including carpet patching and carpet stretching. While there was an initial communication issue with one customer, the owner's son, Ryan, stepped in to resolve the problem and provide excellent service. Ryan is praised for his kindness, great communication skills, and professionalism. Customers are satisfied with the company's work, stating that their carpets look like new after being stretched and cleaned. Overall, Magic Touch Carpet Repair And Cleaning is recommended for their high-quality services and prompt attention to customer needs.
Posted from my Yelp: It has been my responsibility to coordinate with maintenance, painters, cleaners and Magic Touch Carpet Repair since my real estate management company failed to comply with their own move in agreement but permitted me to schedule with said people.At first the communication seemed ideal and like they were adamant about completing the job in a timely fashion. I have text multiple times asking when they're coming to clean and I receive vague answers. Whoever is texting me makes it seem like this job is a burden. As of now, there is still no word as to when they'll arrive.I hope when they do come they do a high quality job because this may be in the "busiest...read full review
It has been my responsibility to coordinate with maintenance, painters, cleaners and Magic Touch Carpet Repair since my real estate management company failed to comply with their own move in agreement but permitted me to schedule with said people.At first the communication seemed ideal and like they were adamant about completing the job in a timely fashion. I have text multiple times asking when they're coming to clean and I receive vague answers. Whoever is texting me makes it seem like this job is a burden. As of now, there is still no word as to when they'll arrive.I hope when they do come they do a high quality job because this may be in the "busiest time of the year" for them but this situation wasn't my fault in the first place. I just want to unpack my belongings and be settled. I've been living out of boxes and bins for three months knowing I couldn't lift anything with my surgeries. I was so excited to move to this rental and make it my home but it really has been a stressful transition. I am recovering from back to back surgeries so it takes me a lot longer to do anything. I'm tired of sleeping on my couch because I don't want to set up my furniture and carpet not get cleaned well. I would like them to clean all the carpets appropriately so I can final settle in, please. Thank you.I will update as the process proceeds.7:30pm same day update:Communication with the older owner, Mark is challenging but his son, Ryan called me and reassured me he'd be out tomorrow to get the carpets cleaned. I am grateful. Thank you.I will update as the process proceeds as well.11/18 update: It is 11am and Ryan was right on time. He went over everything he would do, troubleshot the best place for water hook up, and did a walk through with me. He's cleaning now and I can't wait to see (and smell) the results! Ryan is very kind and has great communication skills. Definitely recommend working with Ryan! Thank you! I'll update afterwards, once it's dry!
Chandler area...very prompt and professional carpet repair service. Ryan was nice and went over the process for carpet re-stretching. Finished and cleaned up area in less than 30 mins. Would use them again and would highly recommend.