About Benjamin Franklin The Punctual Plumber
Based on customer reviews, Benjamin Franklin The Punctual Plumber provides professional and friendly service. Customers report getting same-day or next-day appointments with technicians who arrive on time. The plumbers are described as very professional, friendly, and respectful. They keep customers informed of all steps and work fast, solving issues like clogged toilets in under five minutes. The technicians are clean, picking up all parts and pieces so the area is left just as they found it. Customers are always pleased with the quality of work and say the company is quick to address any issues. The plumbers are also informative, answering questions and giving helpful pointers. Customers highly recommend the service and say they will definitely call again.
I will definitely be calling again if any other issues come up. I called and got an appointment the next day. Tech showed up within the time frame expected and kept me informed of all steps. Kevin was very professional and friendly. He was clean and picked up all parts and pieces so area was just as he found it.
I called around 3:30 in the afternoon with a toilet issue. I was actually hoping to replace it with a new one, but wasn’t sure if it could be fixed. Brad showed up same day went to the warehouse brought back a new toilet and at 7:30 everything was done clean and working amazing. Brad was very respectful and did a great job. Highly recommend.
I live out in South Chandler and have been an annual member for the last two years and I have been very satisfied with my membership. Just had my annual maintenance today and was a little disappointed to find out that the East Valley branch had closed and I had lost my previous plumber who was terrific. Though I was a little bit sad to see my previous plumber go and unfortunately found out that a couple of services previously offered in my annual membership were not included in the new branch now servicing my membership, my new plumber, Kevin, did an amazing and incredible job. He was very patient, but also thorough and answered all of my questions. I did not feel any...read full review