About Redirect Health Medical and Surgical Center, South Scottsdale / Tempe
Redirect Health Medical & Surgical Center, previously known as Arrowhead Health, is a convenient primary care, chiropractic, and pain injury management facility. They offer same-day or next-day appointments with their healthcare professionals, including Dr. Janice G. Johnston, Ashley Barnhill PA-C, and Dennis Day DC. Patients have expressed satisfaction with the quality of care received, specifically highlighting Dr. Jordan Wehling's expertise. The center has been praised for its convenience and the variety of specialty treatments available in one location. However, some patients have reported difficulties with virtual visits and a lack of convenience due to drive-up testing being available only at their Glendale location. One patient mentioned experiencing issues with scheduling an in-person appointment for strep throat since the COVID-19 pandemic began. Despite these concerns, other patients have had positive experiences, such as a mother whose son was promptly seen through a virtual visit for a sore throat and fever, with medications sent directly to her pharmacy. Overall, Redirect Health Medical & Surgical Center provides accessible healthcare services, with room for improvement in certain areas.
This is a fake "insurance" scam! They are not an insurance company but a group that "tries" to locate "cheap" services for their members. I pay nearly $200 a month for this scam, and they never cover the costs associated with your services. I was sent to collections for a procedure that they claimed was taken care of two years ago but now claim they denied coverage, and they never even told me they denied it. Two years later and I'm getting collection calls and letters for $1440.00. When I contacted Redirect Health, they said "We denied your claim," and that was two years ago and no one even told me they denied it. I contacted them when I first received the statement, and they called and said everything was taken care of, and now two years later, I'm getting collections calls and letters. RedirectHealth is a scam! Don't use them, and if your employees uses them, quit and find a better job with better benefits. I will be contacting an attorney due to this negligence and the emotional and psychological distress this as caused.