About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products. Customers can choose from over 25,000 products from 500 brands. The store also emphasizes Conscious Beauty, featuring vegan, cruelty-free, and sustainable products. Reviews highlight the friendly and helpful staff, with one customer praising an employee for being a hero who matched a foundation spot on for a dark uneven complexion. The staff is very knowledgeable and kind, helping to entertain a child so a parent could shop. Hugo is the best, so kind and friendly. His knowledge is great and his desire to help is sincere. He is a great listener who helps find the right products for your skin type, outcomes, and price point. He is such a gem to have at the store. Additionally, the salon at Ulta Beauty receives high praise. Overall, Ulta Beauty is recognized for its excellent customer service, knowledgeable staff, and a wide selection of beauty products and services.
Hugo was my mom's hero today. We came in to find a good matching foundation. He matched her spot on! My mom has had a hard time finding foundation that matches her dark uneven complexion. She asked me to find one for her and Hugo came over right away and save us a full day of decisions.
I was there today with my almost 3 year-old son. Your staff was very knowledgeable and even help me entertain my son so I could get the things that I needed. If I could give 10 stars I would.
Hugo is the best. He is so kind and friendly. His knowledge is great and his desire to help ie sincere. He helped me find the right products that I was looking for. He was such a great listener to the likes and dislikes that he pointed in the best direction for not only my skin type and outcomes but also my price point immediately and in the long run. Such a gem to have at the store and so thankful he is at our local one.
So often I shop in this location and I feel like I’m either not acknowledged or that I’m a bother by asking where a product is. Hugo keeps me coming back to the location.