Apria Healthcare

Apria Healthcare is a leading provider of home respiratory services and medical equipment, with over 325 locations across the US serving more than 1.8 million patients annually. Apria is known for its prompt and efficient service, responding to customer needs within hours and delivering necessary equipment quickly. Their enthusiastic staff is dedicated to providing excellent care, often exceeding customer expectations. For example, when a customer needed a battery for their grandma's Inogen to fly from Phoenix to Oregon, the staff quickly found a fully charged double battery, allowing the family to travel for Thanksgiving. While minor issues with equipment may arise, Apria's commitment to resolving these problems and following up with customers sets them apart from other providers. One customer expressed frustration when denied CPAP supplies due to an outstanding balance but praised an Apria agent for spending an hour on the phone to help order supplies, demonstrating the staff's patience and dedication. Patients appreciate the reliable and compassionate service, noting that the office staff in Peoria, AZ, were professional and caring, promptly answering their phones and processing orders efficiently. This level of service makes Apria a top choice for home healthcare needs.