Red Mountain Plumbing Air Conditioning Electrical Repair Drain Sewer DryerVent & Air-Duct Cleaning LLC

Jan 2024

We had a great experience with Issac. He diagnosed the issue over the phone with me. Came out right away and changed out the gas controller on our hot water heater. We are back with hot water. He was professional, courteous and quick!

Jun 2022

I'll give them four stars. With more experience with them, maybe I will give them five in the future. These guys are a plumbing sub for Blandford Homes. We bought a new Blandford Home this year and had to call USA for two plumbing issues -- one was that we paid for, and ordered, a "comfort" height toilet and they installed a standard height toilet. Within two days, they came out and replaced it. Then a few days later, we noticed that our hot water was not really hot but just warm, both when we washed dishes and took a shower. I couldn't figure out the problem myself, so I called them, and they came out the very next day. Come to find out, the "mixing" valve at the heater was not adjusted correctly so it would never let enough "hot" water come into the house, just "warm" water. In the 50 years or so of me owning homes and having built and lived in at least 9 homes over the years, I never heard of such a "mixing" valve before. Apparently, these are new devices designed to prevent overly hot water from entering the house and causing a hot water burn accident to an occupant. However, since both my wife and I are pretty certain that we wouldn't burn ourselves with hot water, I instructed the plumber to open up the mixing valve to the max and let us manually mix the hot and cold water ourselves at the sinks and the showers in our house, using the hot and cold water valves there. So, I think USA plumbing is pretty damn good!