About Roto-Rooter Plumbing & Water Cleanup
Based on the reviews, Roto-Rooter is a plumbing company with very good customer service. The technicians are professional, knowledgeable, and respectful. They explain everything clearly so the customer understands the work. The team works efficiently and is very focused. They do great work and clean up well afterward, leaving the area spotless. Some technicians, like Casey, Jeff.T, John Pierce, and Jayden, are excellent, super helpful, and efficient. They deliver the best work and are understanding of stressful situations. However, the service call is very expensive, and the mark up on materials is nearly double the cost. Despite the high price, many customers would recommend Roto-Rooter based on the excellent service and care provided by the team.
Maq was very fast and the clog in my kitchen sink was efficiently fixed in about an hour. Thank you!
Our water heater went out and we could not get it to turn on.Called Roto Rotar and they turned it on and fixed our garbage disposal for free!
Customer service is very good, which is why I gave a five star. Casey was an excellent installer. However, the service call is very expensive and mark up on materials are nearly double the cost. That being the case I would not rate them a five star.