2016 - had water damage and used this company for water damage cleanup and repair. At the time we had walls removed, decided to have them turn our half bathroom into a full bath by adding a shower. Fast forward to 2022 - major plumbing issue all stemming back to the plumbing work completed by Pinnacle. They had our shower drain into the laundry washer drain and created several gullies that resulted in standing water and seepage under the house! We have now completed over 20k worth of plumbing work to remedy the situation and are still dealign with putting our home back together. DO NOT USE THIS COMPANY!Services: Water damage-related cleanup & repair
August 2022
Would not recommend.Initially I cancelled my 2nd appointment with them, then someone showed up anyways.I set a 3rd appointment up with them, then they no-showed.Then they said they could have someone come out, but for $50 higher than what was originally discussed, so I said "no thank you" and before I hung up, I hear someone in the background talking about "I'm done playing f**king games"Rude and Unprofessional.
November 2020
Extremely unprofessional. The staff was not knowledge at all, but they were rude and very unsympathetic. Didn't even want to give it 1 star!
2016 - had water damage and used this company for water damage cleanup and repair. At the time we had walls removed, decided to have them turn our half bathroom into a full bath by adding a shower. Fast forward to 2022 - major plumbing issue all stemming back to the plumbing work completed by Pinnacle. They had our shower drain into the laundry washer drain and created several gullies that resulted in standing water and seepage under the house! We have now completed over 20k worth of plumbing work to remedy the situation and are still dealign with putting our home back together. DO NOT USE THIS COMPANY!Services: Water damage-related cleanup & repair
Would not recommend.Initially I cancelled my 2nd appointment with them, then someone showed up anyways.I set a 3rd appointment up with them, then they no-showed.Then they said they could have someone come out, but for $50 higher than what was originally discussed, so I said "no thank you" and before I hung up, I hear someone in the background talking about "I'm done playing f**king games"Rude and Unprofessional.
Extremely unprofessional. The staff was not knowledge at all, but they were rude and very unsympathetic. Didn't even want to give it 1 star!