Since writing this review (and receiving a prompt response from the Medical Director), all of my issues were dealt with and I've received top notch care from everyone at the clinic.
Some notes (1) the ultrasound doctor and her veterinary technician were likely responsible for the nick of Spirit's tummy (2) due to the issue of the prescription not going through for the steroids I received two complementary steroid injections (3) the vet now performs most procedures in the exam room and (4) I feel like I wait shorter times to be seen upon arrival.
Family VetCare has my highest recommendation! Thanks... read full review
September 2024
We have a feral cat we have been feeding for nearly 2 years. This amazing Veterinarian services recognized my needs to help this cat nobody else would help. The staff is top notch and I appreciate all their help. Route 66 Pawnshop cares about our cats.
August 2024
Very friendly staff here. Maybe I'm out of the loop, but it does seem to be on the pricier side. We had a parasite fecal test performed thru this clinic for our dog, and they transposed the number in my contact info, sending the results to a random number. She tested negative, thankfully, but had it been a more time sensitive, emergency type test, I would never have known unless I called like I did today. That's a bit unnerving and I hope they are better on that. People make mistakes but the thought did dawn on me.
Edit:
Since writing this review (and receiving a prompt response from the Medical Director), all of my issues were dealt with and I've received top notch care from everyone at the clinic.
Some notes (1) the ultrasound doctor and her veterinary technician were likely responsible for the nick of Spirit's tummy (2) due to the issue of the prescription not going through for the steroids I received two complementary steroid injections (3) the vet now performs most procedures in the exam room and (4) I feel like I wait shorter times to be seen upon arrival.
Family VetCare has my highest recommendation! Thanks... read full review
We have a feral cat we have been feeding for nearly 2 years. This amazing Veterinarian services recognized my needs to help this cat nobody else would help. The staff is top notch and I appreciate all their help. Route 66 Pawnshop cares about our cats.
Very friendly staff here. Maybe I'm out of the loop, but it does seem to be on the pricier side. We had a parasite fecal test performed thru this clinic for our dog, and they transposed the number in my contact info, sending the results to a random number. She tested negative, thankfully, but had it been a more time sensitive, emergency type test, I would never have known unless I called like I did today. That's a bit unnerving and I hope they are better on that. People make mistakes but the thought did dawn on me.