Citadel Post Acute

Citadel Post Acute is a community-focused healthcare facility that provides exceptional care and service to its patients. The dedicated and compassionate staff aim to go beyond expectations and make a positive impact on those they serve. Patients often express gratitude for the professional services and patient care, noting staff's patience and prompt communication. The physical, occupational, and therapy staff are especially praised for their wonderful care. The facility is known for its clean environment and friendly atmosphere, with some patients feeling like they're leaving family when discharged. While some have mentioned concerns about meal quality, the overall kindness and helpfulness of the staff are consistently highlighted. Patients appreciate the welcoming environment and high level of community and patient care. However, there are areas for improvement, such as room temperature control, which some find too hot, and staffing levels, as caregivers often care for many residents, leading to delays and sometimes unprofessional behavior. Despite these issues, Citadel Post Acute maintains a strong reputation for caring and compassionate service, trusted by both patients and healthcare professionals.