About Copper Queen Community Hospital Palominas Rural Health Clinic
Copper Queen Community Hospital Palominas Rural Health Clinic is a clean and busy rural clinic providing high quality care. The staff are consistently described as extremely kind, friendly, professional, caring, and more than willing to help. Multiple doctors receive high praise for being fantastic, thorough, honest, and for providing some of the best care, with one noted for not offering prescriptions or surgery without exhausting all other avenues. Patients report positive experiences with fast check-ins and feeling that doctors listen to their concerns without making them feel rushed. As a busy place, the clinic occasionally runs behind schedule, so patients may wait a bit for scheduled appointments, but the medical team is considered worth the wait. For immediate and urgent needs, patients are assessed and given priority. The clinic offers services like x-rays on-site with quick and nice technicians. However, there have been instances of administrative difficulties, including confusion over walk-in hours, delays in receiving test results, and issues with prescription communication to the pharmacy. While many feel fortunate and blessed to have this clinic in their rural community, these operational inconsistencies have led to negative experiences for some, with one patient stating they would not return despite the clean facility and great resident doctor.
Dr. Singh is fantastic! If I could give more than 5 stars I would. He is exceptionally honest and does not offer prescriptions or surgery without exhausting all other avenues. The clinic is clean and everyone is friendly and more than willing to help.
I went in at 3:20 PM on a Monday after calling to see what time walk-in hours were. Phone message stated walk-ins are seen until 5PM. When I arrived, there was no one in the waiting room and I was told they only had one provider that day and were short staffed, and walk-ins are only seen until 3PM (that is also what is says on their door). I thought I broke my ribs after a serious fall the day before. I made an appointment for the following day with Dr. Gause. I saw him (and a medical resident) on Tuesday and got an x-ray at the clinic. I was told to apply topical NSAID cream to the area. I was also told to continue taking the Naproxen I had been taking since the fall....read full review
The clinic staff are professional, caring, and kind. I feel fortunate to have high quality care in my small, rural area. Palominas Rural Health Clinic is a busy place, therefore occasionally they run behind, and you may wait a bit for your scheduled appointment. The doctors, PAs and NPs are worth the wait. If your needs are immediate and urgent, you will be assessed and given priority. Please be a patient patient. We are very lucky to have this clinic in our rural community.