Wow let me tell about this one employee Kayden! She was amazing!!!! I was struggling to find the right jean size and she was on that! I will be coming back here for this great service!!!!
About JCPenney
JCPenney is a large apparel and home furnishing retailer that has been providing customers with style, quality, and value since 1902. The store offers a wide range of products, including kids', men's, and women's apparel, footwear, jewelry, and accessories from national brands like Adidas and Levi's, as well as their own private brands. Some customers have reported finding great deals and sales, while others have noted the store's quiet and clean atmosphere. Customers have said the store is very organized and clean, which makes it easy to find things, and that the staff is friendly and helpful. Some reviewers feel the ladies' shoe department could be better kept, and some worry about the store's survival. The customer service at JCPenney has been praised, with some employees, such as Audrey in the jewelry section, receiving special recognition for their exceptional courtesy and helpfulness. Despite these concerns, JCPenney remains a nostalgic destination for some, offering a wide range of products and a welcoming shopping experience.
Reviews
Was here today because we were in the area. The staff was so friendly and more than one person offered help. The store is very organized and clean which made it easy to find things. It was 118 degrees today so it was nice to walk around, and THE MANAGER was giving out ICE POPS. Amazing idea. Will return bc this staff seems to care about customers.
The lady in the front badge number I believe 0168. She was so kind and sweet. She said she was new but very knowledgeable. She helped us out to check if our teacher discounts will work on our items. Super sweet person and she deserves all the kindness! People like her make you want to keep coming back! Thank you so much! :) Made our day!❤
Photos

Hours
Good to know
- specialties: dry eyes
- in-store shopping
- curbside pickup
- accepts credit cards
- private lot parking
- gender-neutral restrooms
- bike parking
Location
13333 West McDowell Road, Goodyear, AZ 85395
Similar Pros in Goodyear
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.