Ruben was thorough and professional, explained my situation with my air conditioner, including photos, and explained my options very well. He was very courteous and sympathetic. I highly recommend both he and Parker and Sons.
December 2025
Average Joe aside, all of the employees, from administrative to all the techs that have done all our work over the past year have been kind, thorough, generous, timely, and most importantly, extremely good at what they do.
They communicate clearly, they don’t swamp me with calls, texts, emails or carrier pigeons - just enough to gently remind me that someone is coming to help.
I highly recommend them.
December 2025
Top-notch, superb customer service! We've seen all the Parker & Sons trucks and read the reviews. Inaugural customer, sign up was just clicks of a mouse, and two days later, the technician shows up. Ping was amazing, took really good care of us, made some minor upgrades to the system and put us on an affordable yearly plan. Impressed with Parker & Sons....hands down our best HVAC related experience! TEN STARS ?
Ruben was thorough and professional, explained my situation with my air conditioner, including photos, and explained my options very well. He was very courteous and sympathetic. I highly recommend both he and Parker and Sons.
Average Joe aside, all of the employees, from administrative to all the techs that have done all our work over the past year have been kind, thorough, generous, timely, and most importantly, extremely good at what they do.
They communicate clearly, they don’t swamp me with calls, texts, emails or carrier pigeons - just enough to gently remind me that someone is coming to help.
I highly recommend them.
Top-notch, superb customer service! We've seen all the Parker & Sons trucks and read the reviews. Inaugural customer, sign up was just clicks of a mouse, and two days later, the technician shows up. Ping was amazing, took really good care of us, made some minor upgrades to the system and put us on an affordable yearly plan. Impressed with Parker & Sons....hands down our best HVAC related experience! TEN STARS ?