About United Portraits
United Portraits is a highly recommended photography company known for its excellent service and quality portraits. Photographers are praised for their kindness, patience, and ability to make clients feel comfortable. The company is professional and punctual, ensuring appointments are kept on time. Clients appreciate the convenience of online photo viewing and ordering. United Portraits also offers exceptional customer service, going above and beyond to accommodate late orders and special requests. Recently, a customer highlighted the exceptional support provided by a chat agent, noting that he was super helpful and maintained his patience throughout a long session of questions. This level of service is a testament to the company's commitment to professionalism and customer satisfaction. Clients often express their gratitude for the helpful staff, which adds to the overall positive experience at United Portraits.
I ordered my daughter’s pictures to her school and never received them. I reached out to customer service and spoke with Benita in the Chandler office and she helped me get my pictures re-ordered same day. I had recently moved out of state and she assisted me in getting the pictures shipped to my new address.
Her customer service was excellent and I greatly appreciate how attentive she was to this issue!
Hannah from the Chandler office was great at helping me with an issue with a promo code while ordering my daughter’s photos. I used the SMS option, and Hannah was prompt, friendly, and professional throughout the process. She quickly helped me fix the problem, and I was able to place my order without any issues. Thank you, Hannah, for your excellent customer service and support!
Ordered photos and missed the email of getting a free magnet after I placed my order, Betina From the chandler office helped me with getting that free magnet on my oder after the fact!!! Thank you Betina!!