About Tom's Family Car Wash

Tom's Family Car Wash is a popular choice for car cleaning, known for good service and friendly staff. Many customers appreciate the quality of the washes, especially after multiple visits, where improvements can be seen, particularly with rims. However, some reviews mention the need for more staff and better attention to detail, as certain areas can be missed during cleaning. Prices are on the higher side, and while some customers feel the service is not always premium, others value the consistency and quick resolutions to any issues. Overall, it remains a reliable option for a thorough car wash experience.

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Reviews for Tom's Family Car Wash

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May 2026
Incredible service. Incredible attention to detail. More than 4 employees took turns assuring my car was sparkling clean. Best value in Gilbert. They even offer free car washes if you get an oil change with them.
May 2026
I have a membership here and I love it. Everyone goes above and beyond every time I come in, which is often! From the car wash, window tint, and beyond, every service and experience has been amazing!
May 2026
EDIT: Owner responded after this and was understanding + issued a refund without making me drive all the way to the location and I appreciate the quick response. Changed my review to 3 stars instead of 1 to reflect.

Even after explicitly telling the wash guy 3 or 4 times I did not want to be signed up for a monthly plan, a month after I get a wash done I find myself being charged for a monthly plan. I called in and spoke to Kim who said she’s been having problems with a couple employees doing that and she promptly cancelled the plan I had been unwillingly put on. However, she said that a manager had to “look into a refund” and would “get back to me”...read full review