Lapels Dry Cleaning offers a wide range of services, including environmentally friendly dry cleaning, laundry, and same-day service. Customers appreciate the exceptional quality of the cleaning, with consistent results and attention to special care fabric cleaning. The delivery service is highly convenient, and the prices are reasonable. Many reviews highlight the excellent customer service, although some mention that the staff can be unfriendly or unresponsive during interactions. Lapels prioritizes convenience and environmental responsibility in garment care, with a 24-hour drop box and Sunday openings. The manager has been praised for their understanding and helpful approach in addressing customer concerns, even going above and beyond to resolve issues. However, some customers have found the prices to be a bit high, particularly for services like hemming.
I needed a Jumpsuit with big legs hemmed. They had me put it on and measured the hems. Told me it would be done in a week, but they Texted me three days later and told me it was ready. They did a wonderful job and it was nice to get it back earlier than I needed it. I would definitely recommend going to Lapels.
Vanessa at the front counter was FANTASTIC! Susan helped coordinate a need alteration on a pair of slacks with a quick turnaround. I love that I can always depend on Lapel’s for great service!
Wonderful experience. Brought my son’s suit for dry cleaning and was told it’d be a certain price and take a couple days. It was ready for pickup the next day for less than I was quoted. Came back perfectly. Highly recommend and will definitely be back.
2586 S Val Vista Dr, Gilbert, AZ 85295
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