About Lapels Dry Cleaning
Lapels Dry Cleaning offers a wide range of services, including environmentally friendly dry cleaning, laundry, and same-day service. Customers appreciate the exceptional quality of the cleaning, with consistent results and attention to special care fabric cleaning. The delivery service is highly convenient, and the prices are reasonable. Many reviews highlight the excellent customer service, although some mention that the staff can be unfriendly or unresponsive during interactions. Lapels prioritizes convenience and environmental responsibility in garment care, with a 24-hour drop box and Sunday openings. The manager has been praised for their understanding and helpful approach in addressing customer concerns, even going above and beyond to resolve issues. However, some customers have found the prices to be a bit high, particularly for services like hemming.
I was in a pinch and they came through ! I thought I could drop off my suit and shirt to be cleaned , just pick up when ready . I have used them a couple of times now and as always they clean and press as they ever garment is treated as their own ! Quality work done right . Thank you .
I took my feather down comforter in to be dry cleaned and unfortunately it was damaged in the process which I understand can happen. I had reached out to the manager to express my frustration and she was so understanding and helpful. She went above and beyond to help and replace my comforter which was unexpected. I would highly recommend this company for their professionalism and service. Thank you Shelly for all your help !
Good quality but a little overpriced. As a “Lapels Owner” dubbed 4 star customer based on the google response. I won’t be back to this location and I assure you i’m not the only one that would agree $56+ for 7 pieces is outrageous, and let’s not talk about another $25 hemming uniform pant length?