Our hot water heater stopped working. The pilot light had gone out, and then wouldn't stay lit. The warranty service representative, Zach, came out that same afternoon. Apparently the controller has a rest button that I didn't read about in the owners manual. Resetting the unit seems to have solved the issue. Zach waived the service call fee, which he didn't need to do. Thank you for the prompt, courteous, and professional service.
April 2025
Had a hidden leak in our ceiling, called Epic and they came out same day! Connor and Drew fixed the leak and were awesome to work with. Really quick service and very reasonably priced. The plumbers themselves were friendly and professional. Highly recommend them to anyone looking for a great local plumber! Will use them again.
July 2024
Nothing but great service from Epic year over year. Quality service from professionals you can trust which is most important to me. Scott came out to repair a shower leak. He was professional, fast, efficient and explained everything in detail. Highly recommend Epic and their team of professionals that represent them!
Our hot water heater stopped working. The pilot light had gone out, and then wouldn't stay lit. The warranty service representative, Zach, came out that same afternoon. Apparently the controller has a rest button that I didn't read about in the owners manual. Resetting the unit seems to have solved the issue. Zach waived the service call fee, which he didn't need to do. Thank you for the prompt, courteous, and professional service.
Had a hidden leak in our ceiling, called Epic and they came out same day! Connor and Drew fixed the leak and were awesome to work with. Really quick service and very reasonably priced. The plumbers themselves were friendly and professional. Highly recommend them to anyone looking for a great local plumber! Will use them again.
Nothing but great service from Epic year over year. Quality service from professionals you can trust which is most important to me. Scott came out to repair a shower leak. He was professional, fast, efficient and explained everything in detail. Highly recommend Epic and their team of professionals that represent them!