About Drybar - Gilbert
Drybar Gilbert at San Tan Village specializes in blowouts, aiming to provide a premier experience with professional products and tools. Clients praise the concept and the quality of the head massages and hair styling. However, some customers have noted that the employees' appearance detracts from the overall experience, feeling the staff lacked presentability and did not look like they had put effort into their appearance. Despite this, the salon is described as clean looking, and the staff is generally friendly and accommodating. The business offers a reasonable price point and has been recommended for other hair services, though customers suggest asking for different stylists for specific braid styles. Customers have highlighted the friendly and skilled staff, with one reviewer praising the stylist Savanah for her ability to straighten difficult, frizzy hair. Another customer was satisfied with the service at multiple Drybar locations, describing the staff as friendly and the styles meeting high standards. However, one customer had a less positive experience, noting issues with the stylist's ability to accommodate a specific hairstyle request for a young client.
Tried to return a defective product (Agua Fresca Shampoo and Conditioner). because the product left clumps of product in my wife’s hair. She’s been using the product for years and this is the first bottle that this problem occurred with.
My wife likes the product when it doesn’t exhibit the clumping in her hair.
Even though they claimed the product was half-used, and originally said they could only offer a 50% credit, they still went ahead and replaced the product free of charge.
They were very pleasant throughout the discussion. Definitely a nice place with nice management.
This group of ladies is fantastic. I mixed up my appointment time and they made sure to get me squeezed in late. I looked fantastic after, even with the scramble to get me to my dinner reservation on time. Thank you, Brinkley and the reception team!
I had THE BEST experience for my first blowout with Alissa. She is such a sweetheart, took time to understand the style I wanted and she freakin nailed it! My hair held all night long and several days after ( yes I eventually had to wash it ☹️😂) The girls at the front were just lovely. The store was very busy but there was such a nice flow. I loved the atmosphere and music. At check out, I was also asked if I wanted to purchase additional product which I appreciated because I did. Love the strong hold hairspray and all of the products for that matter. I will be a regular. Obsessed with DryBar! YAY! 💛