The crew installed a new heater for us, redid our plumbing and kool deck and they did a fabulous job. Great communication the whole way through and excellent workmanship. I’d recommend them to anyone who needs work done on their pool! Thank you above all pool care!
April 2025
Technicians were wonderful. Promt and made a good experience. However I do have 1 small compliant. No photos were added to 1st revised invoice as was supposed to have been done. I only asked to insure items used were used as I was not there.When asked they were provided to me with the same invoice with a big stamp marked final notice. All within 1st 24hrs. To me the stamp was like sending all capital letters that I had asked to much info. Unable to get ahold of anyone talk about it. Take it for what it is but I felt a little disrespected. This is the only way to let them know maybe a little better when office dealing with customers.
April 2025
So my pool guy told me I might need a new pump (Hayward). So I called this company and asked them to come out and do a service call. SO HONEST. He let me know it was just the filters, did not try and sell me things I don't need. Very direct, not scared to let me know what I was doing wrong.... just amazing, down to business fix the problem. knew in 5 minutes what it was after he talked to my pool guy. In a world where everyone tries to take advantage of you - this guy MATT were amazing. Also next day service. INSANE!!! I have waited so long sometimes for service calls, as a new widow, I cry. God bless you guys and may you be forever successful!!! I rarely ever... read full review
The crew installed a new heater for us, redid our plumbing and kool deck and they did a fabulous job. Great communication the whole way through and excellent workmanship. I’d recommend them to anyone who needs work done on their pool! Thank you above all pool care!
Technicians were wonderful. Promt and made a good experience. However I do have 1 small compliant. No photos were added to 1st revised invoice as was supposed to have been done. I only asked to insure items used were used as I was not there.When asked they were provided to me with the same invoice with a big stamp marked final notice. All within 1st 24hrs. To me the stamp was like sending all capital letters that I had asked to much info. Unable to get ahold of anyone talk about it. Take it for what it is but I felt a little disrespected. This is the only way to let them know maybe a little better when office dealing with customers.
So my pool guy told me I might need a new pump (Hayward). So I called this company and asked them to come out and do a service call. SO HONEST. He let me know it was just the filters, did not try and sell me things I don't need. Very direct, not scared to let me know what I was doing wrong.... just amazing, down to business fix the problem. knew in 5 minutes what it was after he talked to my pool guy. In a world where everyone tries to take advantage of you - this guy MATT were amazing. Also next day service. INSANE!!! I have waited so long sometimes for service calls, as a new widow, I cry. God bless you guys and may you be forever successful!!! I rarely ever... read full review