My wife and I hired this team to clean an apartment we were moving out of. Nearly $300 for barely 700 sq ft. When we went to see the finished product the drip pans from the stove top were missing. After contacting them we were told Oh yeah we threw those out it’s only $10 at Home Depot (It was $30 BTW) and we will have to wait until Monday to see IF a supervisor will reimburse us for their mistake. They even told my pregnant wife that they’re probably still in the dumpster if she wants to go get them. This ruined an otherwise wonderful cleaning job. I hope they do what is right and reimburse the $30 for their mistake.
January 2023
Was now willing to agree to my needs.
January 2022
Great cleaning company. Super professional, responds quickly, and great customer service!
My wife and I hired this team to clean an apartment we were moving out of. Nearly $300 for barely 700 sq ft. When we went to see the finished product the drip pans from the stove top were missing. After contacting them we were told Oh yeah we threw those out it’s only $10 at Home Depot (It was $30 BTW) and we will have to wait until Monday to see IF a supervisor will reimburse us for their mistake. They even told my pregnant wife that they’re probably still in the dumpster if she wants to go get them. This ruined an otherwise wonderful cleaning job. I hope they do what is right and reimburse the $30 for their mistake.
Was now willing to agree to my needs.
Great cleaning company. Super professional, responds quickly, and great customer service!