About Royalty Rentals
Royalty Rentals is a reliable table and chair rental company serving the Phoenix Metro area. They offer high-quality equipment, including tables, chairs, chair covers, and table linens, for parties and events. The business is known for its professionalism, excellent customer service, and attention to detail. Prior day delivery is available for added peace of mind. Customers have praised the company's friendly staff, ease of ordering, and reasonable prices, making it a popular choice for all occasions. The rental process is described as seamless, with the company being responsive and accommodating to customers' needs. The condition of the rental items, such as the chair cushions, is noted as pristine. Customers have had positive experiences with the delivery service, though there have been some minor issues that were promptly addressed by the owner, who went above and beyond to remedy the situation. Overall, Royalty Rentals is considered a very professional and reliable company, with customers expressing their willingness to use the service again and recommend it to others.
Very happy with the table and chair rental through Royalty Rentals. No surprises, delivered and picked up as promised. Very easy to to do business with.
We used Royalty Rentals for my daughter's wedding. Their pricing was very competitive and we could rent all of the items we needed (with the exception of warming boxes) from them and have them delivered. We opted to pay extra for a specific delivery window. This worked out very well and they were on time.
They were very responsive to changes in our order when our final numbers came in. I would get an email reply the same day if I had questions or changes.
Our only glitch was no one checked the items delivered against the order placed. This led to some confusion when we were packing up items for their return. I'm sure if we had discovered the discrepancy at drop-off that it would have been corrected since they have great customer service. It didn't impact our event. We also returned the wrong chaffing dish lid (we were using our own chaffers but were one short) and they were super nice about it. I returned the correct one to them.
Thank you, Royalty Rentals! Would highly recommend!
Good service.