LA Fitness

Feb 2024

Before visiting LA Fitness, I had proactively called to address a issue with updating my insurance billing information for my membership. During this call, I was instructed to come in and speak directly with a gentleman who specializes in insurance billing for memberships as she could not do it. This wasn't my first time needing such an update, and previously, LA Fitness representatives had efficiently handled the process by taking my updated insurance ID billing number, ensuring my membership remained active. However, upon following the instructions and arriving at the facility, the experience was drastically different. The same lady I spoke with on the phone, who had...read full review

Mar 2023

I am updating my previous post on LA Fitness on AZ ave and Ocotillo. The manager of this location reached out to me to provide an explanation of my complaint. I am impressed that he took the time to do so. He stated that his staff was in error by asking for my car keys and took it upon himself to correct that behavior. There was much more stated in his response that showed me he cared about his customers so I am satisfied that he will do what is necessary to correct some of the issues. Giving 4 stars here only because the bathrooms and the locker rooms could be a bit cleaner but it's not a deal breaker for me by any means. Thank you LA for providing a good environment...read full review

Mar 2023

Kiwi Juice Bar inside LA Fitness is the real star. It's open to the public, and you will find the best protein shakes and smoothies. The owner, Regina, is the best and the prices are great!