Arnold and E&E pools is a company I will never work with again. I would caution anyone looking at this to find a different company. I cannot think of one positive thing to say about E&E other than I'm glad it's (almost) over. The lack of communication and project oversight is mind boggling. This lack of care on E&E's side cost me thousands of additional dollars and fundamentally changed the direction my project went. The additional work was for something that should have been identified as soon as the pool demo happened however I was not made aware of it for almost a month after the demo. During this month the pool sat in a demoed state, E&E... read full review
December 2023
First and foremost don't let this guys " nice guy " yelp follow ups fool you. He is very much the individual as stated by many in these reviews, and then some. Quite frankly his character shows in his responses here to his dissatisfied customers. Honestly calling paying customers rude and nasty. How professional.Two sides to every story ?Well my experience says his two sides are a big smoke screen.People steer clear of this company.Buyer Beware !The bad reviews are the Truth.Research his ROC record, civil & small claims lawsuits, and BBB rating.As his customer you should Not expect a remodel with a new looking interior. If you are looking for that almost... read full review
October 2023
I hired Arnold and his team to remodel my pool, decking and backyard. BE WARNED! He doesn't have anyone supervise his workers, makes excuses for damage and bad workmanship and blames the home owner for his mistakes. He constantly will say well if you don't have a video showing this my guys will say they didn't do it. He did very poor work in the yard, most of which I had to fix but left the rock area, hoping that ROC would do something, damaged the pool pop up head collars and didn't do the deck work as promised and damaged the gear box controlling the pop ups because he left it off during the entire remodel. I filed a ROC complaint and am still waiting... read full review
Arnold and E&E pools is a company I will never work with again. I would caution anyone looking at this to find a different company. I cannot think of one positive thing to say about E&E other than I'm glad it's (almost) over. The lack of communication and project oversight is mind boggling. This lack of care on E&E's side cost me thousands of additional dollars and fundamentally changed the direction my project went. The additional work was for something that should have been identified as soon as the pool demo happened however I was not made aware of it for almost a month after the demo. During this month the pool sat in a demoed state, E&E... read full review
First and foremost don't let this guys " nice guy " yelp follow ups fool you. He is very much the individual as stated by many in these reviews, and then some. Quite frankly his character shows in his responses here to his dissatisfied customers. Honestly calling paying customers rude and nasty. How professional.Two sides to every story ?Well my experience says his two sides are a big smoke screen.People steer clear of this company.Buyer Beware !The bad reviews are the Truth.Research his ROC record, civil & small claims lawsuits, and BBB rating.As his customer you should Not expect a remodel with a new looking interior. If you are looking for that almost... read full review
I hired Arnold and his team to remodel my pool, decking and backyard. BE WARNED! He doesn't have anyone supervise his workers, makes excuses for damage and bad workmanship and blames the home owner for his mistakes. He constantly will say well if you don't have a video showing this my guys will say they didn't do it. He did very poor work in the yard, most of which I had to fix but left the rock area, hoping that ROC would do something, damaged the pool pop up head collars and didn't do the deck work as promised and damaged the gear box controlling the pop ups because he left it off during the entire remodel. I filed a ROC complaint and am still waiting... read full review