WEST VALLEY REPAIR SERVICE LLC

Nov 2023

The hours on google stated 7am-4pm. I called at 7:20am and as the phone was answered the gentleman said under his breath that "he swears people just called whenever they wanted." I apologized for calling so early and said that I had a freezer that wasn't working properly and he was very rude about it. He mentioned that he could do an emergency visit and cancel all of his appointments, which I had never said I needed. He then stated that people usually call and make appointments for this sort of thing, which was the entire purpose of me calling. I apologized for the inconvenience to him, and his response was "that's fine." I was frustrated at this point and shocked that...read full review

Dec 2021

I've had them work on my HVAC twice now. The first time my drip pan had rusted out and needed replacing. He put in a new plastic pan, new supports, and added some gradient to it so it drains faster. Did a great job, and didn't try to sell me on anything else. The second time was a renter who called complaining the unit was noisy and making a banging sound. This is an older AC unit, but it's a Trane and it's solid. I am pretty sure most HVAC outfits would have tried to tell me that it was just worn out and needed to be replaced. Rob went and looked at it, and the outside condenser was full of dog hair. His diagnoses was that it was making the unit run hotter than normal...read full review

Sep 2021

They help me twice, second time they were able to trouble shoot the issue by the phone and did not cost me a dime. They are professional and friendly. Strongly recommend.Service: Electrical repair