Dr. Jason Heavens is the best Dr. I've had ever! I am 58 yrs. Old. I come packed with alot of anxiety and from the front desk to the nurses then Dr. Heavens , was treated with respect and patience. I truly appreciate the extra time he spent with me ( taking up his lunch time)to insure I understood what info he gave me and so he could understand my fears and concerns. I can't complain about one thing. I am truly thankful to be his patient .If anyone complained of a little wait, il tell you you will be thankful when your the one needing extra minutes due to you needing one on one time and his attentiveness .
January 2023
I made an appointment online for 8:30am and they couldn't take me back to a room until 9:45am. On top of this, they stuck me in a room and the doctor didn't come by until 10:45am. I will never come to this urgent care again. They have zero sense of urgency even with a room full of people. The nurses were laughing and talking at the desk as I had been waiting an hour in the room just for a doctor to come by. The front desk woman was arguing with one of the nurses in the back and it was incredibly unprofessional. DO NOT come here!!2.5 hour wait for a 5 minute visit
December 2022
I cannot write a review on the providers here since I was never actually seen. I booked a appointment online through solv and received a confirmation text to confirm my appointment. I drove 15 miles since this was the only place that had an appointment. When I got there I was told there was no provider until noon. It was 9 AM. When I told the receptionist I was upset, she said the confirmations are automatic and she had called to leave me a voicemail. There was no voicemail or missed call. I received a text message 10 minutes after I left with that information. If there is no provider, they should not except appointments. If the appointments are made, they need to reach... read full review
Dr. Jason Heavens is the best Dr. I've had ever! I am 58 yrs. Old. I come packed with alot of anxiety and from the front desk to the nurses then Dr. Heavens , was treated with respect and patience. I truly appreciate the extra time he spent with me ( taking up his lunch time)to insure I understood what info he gave me and so he could understand my fears and concerns. I can't complain about one thing. I am truly thankful to be his patient .If anyone complained of a little wait, il tell you you will be thankful when your the one needing extra minutes due to you needing one on one time and his attentiveness .
I made an appointment online for 8:30am and they couldn't take me back to a room until 9:45am. On top of this, they stuck me in a room and the doctor didn't come by until 10:45am. I will never come to this urgent care again. They have zero sense of urgency even with a room full of people. The nurses were laughing and talking at the desk as I had been waiting an hour in the room just for a doctor to come by. The front desk woman was arguing with one of the nurses in the back and it was incredibly unprofessional. DO NOT come here!!2.5 hour wait for a 5 minute visit
I cannot write a review on the providers here since I was never actually seen. I booked a appointment online through solv and received a confirmation text to confirm my appointment. I drove 15 miles since this was the only place that had an appointment. When I got there I was told there was no provider until noon. It was 9 AM. When I told the receptionist I was upset, she said the confirmations are automatic and she had called to leave me a voicemail. There was no voicemail or missed call. I received a text message 10 minutes after I left with that information. If there is no provider, they should not except appointments. If the appointments are made, they need to reach... read full review